Water Street, Stafford, ST16 2AG

Online: Contact Us Online
Telephone: 01785 258 348 ( Out of Hours: 111 )

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Appointments


How can we help you?

  1. Call or get help online now – NHS 111
  2. Get fast help from a Pharmacist
  3. Consult with your Doctor online
  4. Book an appointment on the phone 01785 258 348

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NHS 111

Check your symptoms, visit NHS 111 online.

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.

Calls are free from landlines and mobiles. 111

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Get fast help from a Pharmacist

Your pharmacist can help with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. Pharmacist help, including a local pharmacy search tool.

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Consult with your Doctor online

You can contact us about a medical, administrative or prescription issue by clicking HERE.

Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during our opening hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday to Friday between the hours of 6pm to 9am. Please contact 111 during out of hours or 999 if this is an emergency.

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Cancelling an Appointment

If you are unable to attend for your appointment we expect at least 24 hours notice, except in extreme cases, so that we are able to offer another patient the use of that appointment.

We have a STRICT policy for patients who regularly miss their appointments which may ultimately result in the removal of them/their family from the practice list.

If you cannot keep your appointment with the Doctor or Nurse, please let Reception know in good time:

  1. Patient Access:
    Cancel Your Appointment online using Patient Access.
  2. Online:
    Use this alternative online cancellation method (no login required).
  3. By Telephone: Please call us on 01785 258 348 and tell the receptionist.
  4. Send an email to millbanksurgery@remove-this.nhs.net

We can offer your appointment to someone else and therefore help to reduce waiting times.