How can we help you?
NHS 111
Check your symptoms, visit NHS 111 online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist
Your pharmacist can help with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. Pharmacist help, including a local pharmacy search tool.
Consult with your Doctor online
Answer a few short questions and we will get back to you within 2 working days.
See Consult with your Doctor online for further information.
Cancelling an Appointment
If you are unable to attend for your appointment we expect at least 24 hours notice, except in extreme cases, so that we are able to offer another patient the use of that appointment.
We have a STRICT policy for patients who regularly miss their appointments which may ultimately result in the removal of them/their family from the practice list.
If you cannot keep your appointment with the Doctor or Nurse, please let Reception know in good time:
- Patient Access:
Cancel Your Appointment online using Patient Access. - By Telephone: Please call us on 01785 258 348 and tell the receptionist.
- Send an email to millbanksurgery@nhs.net
We can offer your appointment to someone else and therefore help to reduce waiting times.