Water Street,
Stafford,
ST16 2AG

Appointments


How can we help you?

  1. If you need to be seen urgently please see Urgent Problems and Out of Hours
  2. Call or get help online now with NHS 111
  3. Get fast help from a Pharmacist
  4. Consult with your Doctor online
  5. Book a routine appointment online using the NHS App or on the telephone 01785 258 348

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NHS 111

Check your symptoms, visit NHS 111 online.

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.

Calls are free from landlines and mobiles.

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Get fast help from a Pharmacist

Your pharmacist can help with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis. Pharmacist help, including a local pharmacy search tool.

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Consult with your Doctor online

Answer a few short questions and we will get back to you within 2 working days.
See Consult with your Doctor online for further information.

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How to Cancel Your Appointment

If you cannot come to your appointment, please tell us at least 24 hours before. This helps us give the appointment to someone else.

How to Cancel

  • Text Message: When you get a reminder text message, click the link in the message to cancel.
  • NHS App: Use the NHS App to cancel your appointment.
  • Patient Access: You can cancel your appointment online using Patient Access.
  • By Telephone: Call 01785 258 348 and tell the receptionist you need to cancel.

When you cancel in good time, we can offer your appointment to another patient and help reduce waiting times.

We have a strict policy for patients who often miss their appointments. If this keeps happening, you or your family may be removed from the practice list.