Water Street, Stafford, ST16 2AG

    Telephone: 01785 258 348
    Out of hours: 111


    Patient Access

    We use a secure website called Patient Access which provides:

    • Appointments Booking
    • Repeat Prescriptions
    • Change of Address or Telephone Number
    • Access parts of your GP medical record

    Patient Access can be accessed here.
    However you will need to register for the service (see below) before you can use it.

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    Mobile App

    The free Patient Access app provides greater convenience for patients who are away from a desktop PC or laptop, with access to an Android or Apple Smartphone.

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    Getting Support

    If you need help using Patient Access, visit the Patient Access Support website.

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    How to Register for Patient Access

    For security reasons you must prove your identity to the reception staff who will then supply a personalised access code.

    You will need to complete a Registration Document which can be downloaded here or is available from reception.

    You can only apply in person and we require photo-ID for the person making the application or alternatively a birth certificate if no photo ID is available. Once a patient reaches their 13th Birthday they will be required to Register themselves for an access code, to comply with confidentiality regulations.