How to Order Your Prescriptions
1. Online Ordering
We recommend that you use the NHS App to order your repeat prescriptions. You can also use the Patient Access website as an alternative method.
2. Pharmacy
Arrange with a local pharmacy to request and collect your prescription. Collecting Your Prescription.
3. In Person or By Post
Send your computerized repeat prescription slip, with the medication needed, to the surgery.
- Collection Options: You can either collect your prescription from the surgery, have it collected by your nominated pharmacy (see above) or have it posted back to you.
- Postal Service: If you prefer it posted, include a stamped self addressed envelope. Use a secure tracked postal service and allow at least one week for first class postage, and longer for second class.
In the interests of safety, we do not accept requests by telephone.
When will my Prescription be ready?
Prescriptions will be ready for collection in two working days if you will be picking the prescription up from the Surgery.
| Request Received: | Script Ready By: |
|---|---|
Monday | Wednesday |
Tuesday | Thursday |
Wednesday | Friday |
Thursday | Monday |
Friday | Tuesday |
For Example | |
Please request repeat prescriptions well in advance of public holidays, etc.
For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.
Prescription Queries
For any prescription queries, please complete an online eConsult Administration Request.
Collecting Your Prescription
Patients can collect their prescriptions from the surgery or their nominated pharmacy.
Setting Up Pharmacy Collection: Easy Steps to Follow:
- Register for Prescription Collection Service: Sign up at your chosen pharmacy. You can find local pharmacies using our Local Pharmacy Search Tool.
- Pharmacy Agreement: Pharmacy must agree to collect on your behalf.
- Practice Instruction: Inform your practice: You can do this by sending an eConsult Administration Request or in person at reception.
Good Medication Management is Important
- Order Prescriptions Early: To avoid running out, reorder your medication when you have a week's supply left.
- Emergency Supply: In case of emergencies, your pharmacist can provide a few tablets until your new prescription is ready.
- Travel Preparations: Always carry a list of your medications and ensure you have enough to cover your holiday. Some countries may require a doctor's letter; check with your travel agent.
- Elderly Relatives: Ensure they have an adequate medication supply. Dossette boxes or blister packs can help manage large amounts of medication.
Useful Information
Each drug has a generic and a brand name. We use the generic name whenever possible because it is usually more cost effective for the health service. As a result, you may notice changes in the colour, shape, or size of your medication. Rest assured, the drug quality remains the same, only its appearance has changed.
Please book your medications review appointment at least 10 days before your medication runs out.
Prescription Charges and Exemptions
The NHS prescription charge is a flat rate amount which successive Governments have thought it reasonable to charge for those who can't afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need a lot of medication.
Prescription charges and Prescription Prepayment Certificates (PPC).